Jetson 2-Wheel Light-Up Kick Scooter, Light Up Deck and Wheels, Height Adjustable Handlebar, Rear Brake, Easy-Folding Mechanism, 4 or 6 inch wheels

I am impressed with quality of this scooter. Most like the LED self generating lights, strong frame, nice color.

easy to handle and good size. my kids love the lights and colors. rides smooth and very durable.

Nice my grandson loved the lights

I had purchased the Jupiter kick scooter in June of this year for my 3 year old son. He had it about a month and he loved it. It go used every single day. However, the frequent use did a number on the rear brake which is made of thin plastic. After the first month a hole burned through/eroded through the break and my son had to use his shoe to break the scooter.I then submitted a claim from their website via the warranty policy section. This was fairly easy and straight forward. I had to show proof of purchase, the damaged break, etc. After I submitted the claim I received a RMA number and was told I would hear back in the standard 7-10 business days after they reviewed my claim.A few weeks went by and I hadn't heard anything so I sent an email to support. I didn't hear any response for a few days so I called. When I called I couldn't get through to anyone but I could leave a voicemail...so I did. About a week went by after that and I finally got a call back saying that my claim was being processed and I should receive an update shortly... no new news there.About 4 months went by (it's now the end of October) and each month I sent an email to support asking for an update. I either received a response saying that they are delayed due to Covid or that the replacement scooter had been shipped. I recently sent another email, this time a little more aggressive than the previous emails, and within 24 hours I received confirmation that my replacement had been shipped and was sent a tracking number. Within a few days I received a package and I am happy to report that Jetson sent me two scooters, I assume to compensate for the lack of customer service/delay in processing my replacement.So long story short, I'm disappointed about the lack of design quality related to the rear break and the overall customer service however I am very happy that Jetson did offer a warranty policy and did the right thing by sending me two scooters instead of one.

I got this for christmas for my 8 year old to ride to school and back. He is a bit taller for his age and it works well. It provides a smooth ride and was easy to assemble (a single mom btw).

Bought Last Christmas for my daughter & She Loves it, it lights up when you ride it, it looks good, Great Price & its long lasting she always wants to take it out.

Mi sobrino la adoró

I know when I received it I should’ve returned it! First off it didn’t look anything like the one I ordered. An I was planning on returning it, but it was Xmas and my daughter had her heart set on a scooter. I searched around and was like wow this is super cute…. But what I got was super cheap and nothing like what I thought I was getting. I had got a warranty to because for some reason usually on higher end toys like the ones for 80 bucks or more we get the lucky defected one an of course no warranty. Anyways with this company I’ve never had such a horrible experience. Save you the hassle and buy from someone else. The cheap scooter within 3 months already had 3 issues wrong 2 not worth calling about the led lights went out and she hardly used them and a piece of the side came off. The real problem when I finally called the handle bars weren’t aligned properly. And when I told the customer service representative he told me to basic fix it myself. An I tried doing that thing where you put it in the middle of your legs to straight it out, still didn’t work. The First Lady really nice she said I should have no problem since the warranty covers the problems an I had all the proper things they needed to show proof of purchase. But it was the second person that told me to basically fix it myself. I never got a new one, he treated me like just another invoice. I tried literally over 5 times to get a new one, I mean what’s the purpose of the warranty. There number wasn’t easy to get like on most sites. An when you call it doesn’t go thru. Because there Negligence my daughter looks like she’s been in cage fight why Ronda Rousey. Which could’ve been Add avoided if he just did his job. There product sucks, customer service sucks! And that was Xmas I bought it, it hasn’t even been a full year. Horrible just go thru another company.